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eGain Company (NASDAQ:EGAN) This fall 2023 Earnings Name Transcript September 14, 2023 5:00 PM ET

Firm Members

Jim Byers – IR, MKR IR

Ashu Roy – CEO

Eric Smit – CFO

Convention Name Members

Richard Baldry – ROTH MKM

Jeff Van Rhee – Craig-Callum

Operator

Good day and welcome to the eGain Fiscal 2023 Fourth Quarter and Full Yr Monetary Outcomes Convention Name. All members might be in a listen-only mode. [Operator Instructions] After at the moment’s presentation, there might be a chance to ask questions. [Operator Instructions] Please be aware, this occasion is being recorded.

I might now like to show the convention over to Jim Byers with MKR Investor Relations. Please go forward.

Jim Byers

Thanks, operator, and good afternoon, everybody. Welcome to eGain’s fiscal 2023 fourth quarter and full yr monetary outcomes convention name. On the decision at the moment are eGain’s Chief Govt Officer, Ashu Roy, and Chief Monetary Officer, Eric Smit.

Earlier than we start, I want to remind everybody that in this convention name, administration will make sure forward-looking statements which convey administration’s expectations, beliefs, plans and targets concerning future monetary and operational efficiency. Ahead-looking statements are usually preceded by phrases comparable to consider, plan, intend, count on, anticipate, or related expressions, and forward-looking statements are protected by secure harbor provisions contained within the Personal Securities Litigation Reform Act of 1995. These forward-looking statements are topic to a variety of dangers and uncertainties that might trigger precise outcomes to vary in materials respects. Data on varied elements that might have an effect on eGain’s outcomes are detailed within the firm’s experiences filed with the securities and trade fee. eGain is making these statements as of at the moment, September 14, 2023, and assumes no obligation to publicly replace or revise any of the forward-looking data on this convention name.

Along with GAAP outcomes, we

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